{"id":3,"date":"2026-08-06T12:21:53","date_gmt":"2026-08-06T12:21:53","guid":{"rendered":"https:\/\/www.japanese-knives.co.il\/en\/?page_id=3"},"modified":"2026-08-06T19:25:42","modified_gmt":"2026-08-06T16:25:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.japanese-knives.co.il\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy<\/h1>\n<p><strong>Last updated: August 6, 2026<\/strong><\/p>\n<h2>1. Who we are<\/h2>\n<p>This website, located at <a href=\"https:\/\/www.japanese-knives.co.il\/en\/\">https:\/\/www.japanese-knives.co.il\/en\/<\/a>, is operated by <strong>Verimix Ltd.<\/strong>, trading as <strong>Hikari Chef Knives<\/strong>.<\/p>\n<p>\n<strong>Verimix Ltd.<\/strong><br \/>\nP.O. Box 52514<br \/>\nHadera 3844417<br \/>\nIsrael\n<\/p>\n<p>In this Privacy Policy, \u201cHikari\u201d, \u201cVerimix\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Verimix Ltd.<\/p>\n<p>This Privacy Policy explains how we collect, use, store and share personal information when you visit the website, create an account, contact us, subscribe to marketing communications, place an order or request wholesale information.<\/p>\n<h2>2. Information we collect<\/h2>\n<h3>Information you provide directly<\/h3>\n<p>We may collect information including:<\/p>\n<ul>\n<li>Your name<\/li>\n<li>Email address<\/li>\n<li>Telephone number<\/li>\n<li>Billing and shipping address<\/li>\n<li>Country of residence<\/li>\n<li>Account login details<\/li>\n<li>Products ordered or requested<\/li>\n<li>Order and purchase history<\/li>\n<li>Wholesale business details<\/li>\n<li>Tax or customs information where required<\/li>\n<li>Messages sent through contact forms, WhatsApp, chat or other communication methods<\/li>\n<li>Product reviews, feedback and customer-service correspondence<\/li>\n<li>Marketing and cookie preferences<\/li>\n<\/ul>\n<p>You are not legally required to provide personal information merely to browse the website. However, certain information is required for us to process an order, arrange delivery, respond to an inquiry or provide another requested service.<\/p>\n<h3>Payment information<\/h3>\n<p>Payments may be processed by PayPal, credit-card clearing providers or other payment-service providers.<\/p>\n<p>We generally do not receive or store your complete payment-card number. Payment providers may send us transaction identifiers, payment status, billing details and limited card information, such as the card type or last digits.<\/p>\n<p>Your use of a payment provider is also subject to that provider\u2019s privacy policy and terms.<\/p>\n<h3>Information collected automatically<\/h3>\n<p>When you use the website, we and our service providers may automatically collect information including:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>Browser and device type<\/li>\n<li>Operating system<\/li>\n<li>Approximate location based on IP address<\/li>\n<li>Referring page, website or application<\/li>\n<li>Pages and products viewed<\/li>\n<li>Links and buttons selected<\/li>\n<li>Date, time and duration of visits<\/li>\n<li>Cart and checkout activity<\/li>\n<li>Cookie identifiers<\/li>\n<li>Advertising identifiers<\/li>\n<li>Login and account activity<\/li>\n<li>Security and error logs<\/li>\n<li>Information concerning suspected fraud, misuse or automated traffic<\/li>\n<\/ul>\n<p>This information may be linked with information you provide directly, where permitted by law and according to your cookie preferences.<\/p>\n<h2>3. How we receive information<\/h2>\n<p>We may receive personal information:<\/p>\n<ul>\n<li>Directly from you<\/li>\n<li>Automatically through the website<\/li>\n<li>From payment processors<\/li>\n<li>From shipping companies and customs providers<\/li>\n<li>From advertising and analytics providers<\/li>\n<li>From social networks when you interact with our profiles or advertisements<\/li>\n<li>From another person acting with your authorization<\/li>\n<li>From business partners or dealers in relation to wholesale inquiries<\/li>\n<\/ul>\n<p>You must provide accurate information and should not provide another person\u2019s information unless you are authorized to do so.<\/p>\n<h2>4. How we use personal information<\/h2>\n<p>We may use personal information to:<\/p>\n<ul>\n<li>Operate and maintain the website<\/li>\n<li>Create and manage customer accounts<\/li>\n<li>Process and confirm orders<\/li>\n<li>Collect and verify payments<\/li>\n<li>Pack, ship and deliver products<\/li>\n<li>Complete customs and export documentation<\/li>\n<li>Communicate about orders and deliveries<\/li>\n<li>Provide customer service<\/li>\n<li>Process returns, complaints and warranty inquiries<\/li>\n<li>Respond to retail and wholesale inquiries<\/li>\n<li>Prevent fraud, abuse and unauthorized access<\/li>\n<li>Maintain the security and stability of the website<\/li>\n<li>Keep accounting, tax and business records<\/li>\n<li>Improve our products, services and website<\/li>\n<li>Measure website performance and advertising results<\/li>\n<li>Understand how customers use the website<\/li>\n<li>Personalize content or advertising, where permitted<\/li>\n<li>Send newsletters, product updates and promotional communications where permitted<\/li>\n<li>Establish, exercise or defend legal claims<\/li>\n<li>Comply with legal obligations and lawful requests<\/li>\n<\/ul>\n<p>Where applicable, we process personal information on one or more of the following grounds:<\/p>\n<ul>\n<li>To perform a contract with you or take steps at your request before entering into a contract<\/li>\n<li>To comply with a legal obligation<\/li>\n<li>With your consent<\/li>\n<li>For our legitimate business interests, provided those interests are not overridden by your rights<\/li>\n<li>To protect the rights, safety and property of Verimix, our customers or others<\/li>\n<\/ul>\n<h2>5. Marketing communications<\/h2>\n<p>We may send promotional emails or other marketing communications where you have subscribed, requested information or where otherwise permitted by applicable law.<\/p>\n<p>You may unsubscribe at any time by:<\/p>\n<ul>\n<li>Selecting the unsubscribe link in a marketing email<\/li>\n<li>Changing your account preferences, where available<\/li>\n<li>Submitting a request through our <a href=\"https:\/\/www.japanese-knives.co.il\/en\/contact\/\">Contact Us page<\/a><\/li>\n<\/ul>\n<p>Unsubscribing from marketing does not prevent us from sending necessary transactional communications about an order, payment, delivery, account or customer-service request.<\/p>\n<p>We may retain a suppression record indefinitely after you unsubscribe so that we can continue to respect your request.<\/p>\n<h2>6. When we share information<\/h2>\n<p>We do not sell customer lists or personal information for money.<\/p>\n<p>We may disclose information to service providers where reasonably necessary to operate the business. These may include:<\/p>\n<ul>\n<li>Website hosting and cloud-service providers<\/li>\n<li>WordPress and WooCommerce service providers<\/li>\n<li>Website security, firewall, backup and anti-fraud providers<\/li>\n<li>Payment processors and financial institutions<\/li>\n<li>Shipping companies, postal services and couriers<\/li>\n<li>Customs brokers and government customs authorities<\/li>\n<li>Email and newsletter providers<\/li>\n<li>Customer-support and live-chat providers<\/li>\n<li>Analytics and advertising providers<\/li>\n<li>Accountants, lawyers, insurers and professional advisers<\/li>\n<li>Manufacturers or suppliers when needed to resolve a product or warranty inquiry<\/li>\n<\/ul>\n<p>We may also disclose information:<\/p>\n<ul>\n<li>With your consent or at your request<\/li>\n<li>To comply with a court order, legal obligation or lawful government request<\/li>\n<li>To investigate fraud, misuse, security incidents or unlawful activity<\/li>\n<li>To protect the rights, safety or property of Verimix, our customers or another person<\/li>\n<li>In connection with a merger, sale, restructuring or transfer of all or part of the business<\/li>\n<li>To establish, exercise or defend legal claims<\/li>\n<\/ul>\n<p>Service providers are permitted to process information only for the services they provide or according to their own legally permitted purposes.<\/p>\n<h2>7. Cookies and similar technologies<\/h2>\n<p>The website may use cookies, pixels, tags, local storage and similar technologies.<\/p>\n<h3>Necessary functions<\/h3>\n<p>These technologies may be required for features such as:<\/p>\n<ul>\n<li>Shopping carts<\/li>\n<li>Checkout<\/li>\n<li>Account login<\/li>\n<li>Security<\/li>\n<li>Fraud prevention<\/li>\n<li>Cookie preferences<\/li>\n<li>Contact forms<\/li>\n<li>Website administration<\/li>\n<\/ul>\n<p>Necessary technologies cannot always be disabled through our cookie controls because the website may not function properly without them.<\/p>\n<h3>Analytics<\/h3>\n<p>Analytics technologies help us understand:<\/p>\n<ul>\n<li>How many visitors use the website<\/li>\n<li>Which products and pages are viewed<\/li>\n<li>How visitors navigate the website<\/li>\n<li>Whether technical errors occur<\/li>\n<li>Which marketing sources lead to visits, inquiries or purchases<\/li>\n<\/ul>\n<h3>Marketing and advertising<\/h3>\n<p>Where permitted and enabled, marketing technologies may be used to:<\/p>\n<ul>\n<li>Measure advertising performance<\/li>\n<li>Attribute purchases or inquiries to advertisements<\/li>\n<li>Create advertising audiences<\/li>\n<li>Show advertisements that may be more relevant to users<\/li>\n<li>Limit repeated advertisements<\/li>\n<\/ul>\n<h3>Embedded content<\/h3>\n<p>Pages may include content from services such as YouTube, Vimeo, Instagram or other third-party platforms. These providers may collect information when the content is loaded or used.<\/p>\n<p>You can manage optional cookies through the consent controls displayed on the website. You may also block or delete cookies using your browser settings. Blocking cookies may affect the functionality of the website.<\/p>\n<p>The website does not currently respond to the browser-based \u201cDo Not Track\u201d setting. Please use the website\u2019s cookie controls to manage optional tracking.<\/p>\n<h2>8. Analytics, advertising and communication providers<\/h2>\n<p>Depending on which services are enabled, we may use providers including:<\/p>\n<h3>Google<\/h3>\n<p>Google services may include:<\/p>\n<ul>\n<li>Google Analytics<\/li>\n<li>Google Ads<\/li>\n<li>Conversion tracking<\/li>\n<li>Remarketing<\/li>\n<li>Enhanced conversions<\/li>\n<li>YouTube embedded content<\/li>\n<\/ul>\n<p>Google may receive information concerning your browser, device, IP address, website activity and advertising interactions.<\/p>\n<h3>Meta<\/h3>\n<p>Meta services may include:<\/p>\n<ul>\n<li>Meta Pixel<\/li>\n<li>Facebook and Instagram advertising<\/li>\n<li>Advanced Matching<\/li>\n<li>Meta Conversions API<\/li>\n<\/ul>\n<p>Where enabled and permitted, Meta may receive event information and identifying information such as an email address, telephone number or address. Identifying information may be hashed before transmission, but hashing does not necessarily make it anonymous.<\/p>\n<h3>Email and marketing platforms<\/h3>\n<p>We may use Klaviyo or another email and marketing platform to manage newsletters, marketing communications and customer communication. Such providers may receive contact details, subscription status, order information and information about interactions with emails and the website.<\/p>\n<h3>Customer-support services<\/h3>\n<p>We may use Smartsupp or another customer-support or chat provider. Such services may process contact details, messages, IP addresses and information about visits to the website.<\/p>\n<p>Only services actually enabled on the website will receive information. Current cookie categories and providers may also be shown in the website\u2019s cookie-preference interface.<\/p>\n<p>These providers operate under their own privacy policies. Some may act as our service providers, while others may independently determine certain purposes and methods of processing.<\/p>\n<h2>9. Social media and external platforms<\/h2>\n<p>The website may include links, buttons or embedded features connected to Facebook, Instagram, YouTube, WhatsApp or other platforms.<\/p>\n<p>When you interact with these features, the relevant platform may collect information such as:<\/p>\n<ul>\n<li>Your IP address<\/li>\n<li>Device and browser information<\/li>\n<li>The page being viewed<\/li>\n<li>Your platform account<\/li>\n<li>Your interaction with the content<\/li>\n<\/ul>\n<p>Information you share publicly through a social network may become visible to other users.<\/p>\n<p>Your use of external platforms is governed by their own terms and privacy policies. We do not control their independent privacy practices.<\/p>\n<h2>10. International transfers<\/h2>\n<p>Verimix is located in Israel.<\/p>\n<p>If you access the website from another country, your personal information may be transferred to and processed in Israel. Our service providers may also process information in the United States, the European Economic Area and other countries.<\/p>\n<p>Privacy laws in these countries may differ from those in your country.<\/p>\n<p>Where required by applicable law, we will rely on an approved legal transfer mechanism, adequacy decision, contractual safeguards or another permitted basis for an international transfer.<\/p>\n<h2>11. Data retention<\/h2>\n<p>We do not operate a fixed deletion schedule for customer accounts, orders, transaction records, customer-service correspondence, warranty records or wholesale inquiries.<\/p>\n<p>We generally retain this information indefinitely, including after an order has been completed or an account is no longer actively used.<\/p>\n<p>We retain these records to:<\/p>\n<ul>\n<li>Maintain purchase and service history<\/li>\n<li>Provide warranty and customer support<\/li>\n<li>Prevent fraud and abuse<\/li>\n<li>Resolve disputes<\/li>\n<li>Comply with tax, accounting and legal obligations<\/li>\n<li>Preserve the business records of Verimix Ltd.<\/li>\n<li>Establish, exercise or defend legal claims<\/li>\n<\/ul>\n<p>Marketing contact information may be retained until you unsubscribe or request deletion. We may retain a limited suppression record indefinitely after an unsubscribe request so that we do not contact you again.<\/p>\n<p>Information held by analytics, advertising, payment, hosting and other service providers may be retained according to their own retention settings and legal obligations.<\/p>\n<p>You may request deletion of your personal information. We may refuse or limit a deletion request where retention remains necessary or permitted for legal compliance, accounting and tax records, fraud prevention, warranty administration, dispute resolution, security, enforcement of agreements or the establishment, exercise or defence of legal claims.<\/p>\n<p>Information may also remain in backups until those backups are overwritten or securely deleted.<\/p>\n<h2>12. Data security<\/h2>\n<p>We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, loss or destruction.<\/p>\n<p>These measures may include:<\/p>\n<ul>\n<li>Encrypted HTTPS connections<\/li>\n<li>Access controls<\/li>\n<li>Security monitoring<\/li>\n<li>Firewall and anti-malware protection<\/li>\n<li>Restricted administrative access<\/li>\n<li>Software updates<\/li>\n<li>Backups<\/li>\n<li>Fraud and abuse detection<\/li>\n<\/ul>\n<p>No method of online transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.<\/p>\n<p>You are responsible for keeping your account password confidential and for notifying us if you suspect unauthorized access to your account.<\/p>\n<h2>13. Your privacy rights<\/h2>\n<p>Depending on your location and applicable law, you may have the right to:<\/p>\n<ul>\n<li>Request access to personal information held about you<\/li>\n<li>Request correction of inaccurate information<\/li>\n<li>Request deletion of information<\/li>\n<li>Object to certain processing<\/li>\n<li>Request restriction of processing<\/li>\n<li>Receive certain information in a portable format<\/li>\n<li>Withdraw consent<\/li>\n<li>Unsubscribe from direct marketing<\/li>\n<li>Opt out of certain targeted advertising or data sharing<\/li>\n<li>Submit a complaint to a privacy or data-protection authority<\/li>\n<li>Authorize another person to submit a request on your behalf<\/li>\n<li>Receive equal service and not be discriminated against for exercising a legally protected privacy right<\/li>\n<\/ul>\n<p>These rights are not absolute. We may retain or continue processing information where required or permitted by law, including for legal compliance, fraud prevention, contractual obligations, accounting, warranty administration or legal claims.<\/p>\n<p>To submit a privacy request, please use the contact form on our <a href=\"https:\/\/www.japanese-knives.co.il\/en\/contact\/\">Contact Us page<\/a>.<\/p>\n<p>Please describe your request and provide sufficient details to identify the relevant account, order or correspondence. We may request additional information to verify your identity and protect your information from unauthorized disclosure.<\/p>\n<p>We will respond within the period required by applicable law.<\/p>\n<p>You may also have the right to complain to the privacy authority in your country. Verimix is subject to the Israeli Privacy Protection Law and the supervision of the Israeli Privacy Protection Authority.<\/p>\n<h2>14. Targeted advertising and U.S. privacy laws<\/h2>\n<p>We do not sell personal information in exchange for money.<\/p>\n<p>The use of advertising pixels, cookies or audience tools may be considered \u201csharing\u201d, \u201csale\u201d or processing for targeted advertising under certain U.S. state privacy laws, even when no money is exchanged.<\/p>\n<p>Where such laws apply, you may use the website\u2019s cookie controls or submit an opt-out request through our <a href=\"https:\/\/www.japanese-knives.co.il\/en\/contact\/\">Contact Us page<\/a>.<\/p>\n<p>We will not discriminate against a user for exercising a privacy right protected by applicable law.<\/p>\n<h2>15. Children<\/h2>\n<p>The website and the products offered through it are intended for adults.<\/p>\n<p>We do not knowingly collect personal information from children under the age of 18 without appropriate authorization. A parent or guardian who believes that a child has provided personal information should submit a request through our <a href=\"https:\/\/www.japanese-knives.co.il\/en\/contact\/\">Contact Us page<\/a>.<\/p>\n<h2>16. Automated decision-making<\/h2>\n<p>We may use analytics, fraud-detection or advertising tools that analyze online activity.<\/p>\n<p>We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.<\/p>\n<h2>17. Third-party links<\/h2>\n<p>The website may link to websites and services operated by third parties.<\/p>\n<p>We are not responsible for the privacy, security, content or practices of those third parties. You should review their privacy policies before providing personal information.<\/p>\n<h2>18. Changes to this Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to reflect changes in:<\/p>\n<ul>\n<li>The website<\/li>\n<li>Our services<\/li>\n<li>Our service providers<\/li>\n<li>Tracking technologies<\/li>\n<li>Our business practices<\/li>\n<li>Applicable legal requirements<\/li>\n<\/ul>\n<p>The revised policy will be published on this page with an updated date.<\/p>\n<p>Material changes may also be communicated through the website or through another appropriate method.<\/p>\n<h2>19. Contact us<\/h2>\n<p>Questions, privacy requests and complaints may be submitted through our <a href=\"https:\/\/www.japanese-knives.co.il\/en\/contact\/\">Contact Us page<\/a>.<\/p>\n<p>\n<strong>Verimix Ltd.<\/strong><br \/>\nTrading as Hikari Chef Knives<br \/>\nP.O. Box 52514<br \/>\nHadera 3844417<br \/>\nIsrael<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: August 6, 2026 1. Who we are This website, located at https:\/\/www.japanese-knives.co.il\/en\/, is operated by Verimix Ltd., trading as Hikari Chef Knives. Verimix Ltd. P.O. Box 52514 Hadera 3844417 Israel In this Privacy Policy, \u201cHikari\u201d, \u201cVerimix\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Verimix Ltd. This Privacy Policy explains how we collect, [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":16,"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/16"}],"wp:attachment":[{"href":"https:\/\/www.japanese-knives.co.il\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}